Digital Product Return Policy
Digital products including e-books and workbooks are nonrefundable. it is the responsibility of the customer to read the product descriptions thoroughly. Upon checkout, you will instantly receive a link to access your items. You will then have 24 hours to download your item. If you are unable to do so within that time frame, please email us and we will send you a new link to access your item. If you do not instantly receive your item, please email us immediately and will send your item via email, along with your receipt.
Classes, Programs and Coaching Services are not eligible for a refund. If you purchase a consultation, you are allowed to reschedule it up to two times. If you are unable to attend the consultation at the date and time of your choosing after these occurrences, your call is forfeited and is ineligible for a refund.
Physical books are shipped within 3 - 5 days of your order. Please make sure that your shipping address is correct during checkout. If a change needs to be made, please notify us via the contact page within 24 hours of placing your order. If a longer time frame is needed, you will receive an email communication. From there, you will have the option of waiting to receive your item (we'll send you something special for the wait) or instead requesting a refund. If your item is lost in the mail, we will send a new item using delivery confirmation and partner with you to file a claim with USPS.
#HERmovement reserves the right to have periodic promotions throughout the year. Discounts apply to regular priced items within the guidelines of the promotion. Discounts will be applied to your cart subtotal before shipping. The discount is only valid through the dates listed on the promotion. You may redeem one promotion code per order.
Bulk Book Orders
Quantities over 20 are considered bulk orders for book shipments which will incur a discounted rate. The production time for a bulk order is 2 weeks. Bulk orders will be shipped via USPS Priority Mail which will be included in your invoice. To place a bulk order, please email us via the contact page. Special packaging, gift wrap and other needs are not included but can be provided at an additional cost.
How can I book a call with Kyshira?
Visit the Work with Page to evaluate all of your options and schedule your call.
Do you offer web design or logo design services?
I do not offer logo or graphic design services. I do however offer web design services but, it is only available as an add-on to one of my 1:1 coaching packages. A la carte web design services are not available.
I can't find the Hustle HER Way page. How can I buy a ticket?
How can I send my products to Kyshira for review?
Contact us here or via email at firstname.lastname@example.org.
How can I book Kyshira to speak at my event?
Visit the Speaking page and complete the form.
I ordered a digital download but didn't receive my product, Help!
The link to download your item is in your receipt email. Squarespace, my web provider, only allows 24 hours to access the download. However, if you send me an email, I can resend your receipt with a new link to download your product.